Frequently Ask Questions
How do I track my order status?
You can track your order online 24 hours/7 days by following these steps: Sign in your account and go to https://kitchenarena.optimastg.com/sales/order/history/ after Press "View Order" to check order detail
How do I place an order?
Select the model of the item that you want to purchase if there is multiple model in single product and click on Add to Cart. If there is no option for multiple model, just select the quatity and click on Add to Cart. When you are ready to checkout, click on the cart and than checkout, there you can proceed to our payment page.
Can I save my items to be purchased later?
Yes, you can choose to add any item to your wish list and purchase them at a later date. However do note that items added into your Favorites list is for your convenience to purchase them later. The items are not reserved so do make your purchases as soon as possible before they run out!
Which bank do kitchen-arena have?
You may transfer to the banks below.
- Public Bank
I have completed the transfer. What do I do next?
After payment has been made, you shall wait for 7days for we will confirm with the seller for the goods shipping, if seller do not shipped out goods in 7days, we shall refund the exact amount to your bank account.